FAQ

How can I contact your customer service?
You can send us an email by filling the contact us module in the page Contact Us or you can contact us via chat on our Facebook Page. Our operators will reply you within one working day.
Which shipping methods do you offer?
Hemmet® ships worldwide! We guarantee to ship your order within 48 hours.

For all orders to Europe we offer free shipping over €80 | £69 | $90*. Under €80 | £69 | $90*, the shipment costs €5, | £4.30 | $5.60*. Your parcel will be delivered in 5-7 working days.

For all orders to America, Asia and Africa we offer free shipping over €80 | £69 | $90*. Under €80 | £69 |$90*, the shipment costs €10 | £8.60 | $11.20*. Your parcel will be delivered in 7-10 working days.

For all orders to Oceania we offer free shipping over €80 | £69 |$90*. Under €80 | £69 | $90*, the shipment costs €15 | £12.89 | $16.80*. Your parcel will be delivered in 10-15 working days.

*All currency rates have been revised on the 22nd of May 2017.
Do the Hemmet lenses protect my eyes?
Yes! All the Hemmet lenses are UV400 Cat.3 and they protect you from UV and UVA rays. Our sunglasses are approved from the European Union and have CE certificates.
Which payment methods do you accept?
You can pay with your Credit or Debit Card (MasterCard, Visa, American Express, Discover) and with your Paypal account.
Is your site reliable?
Every purchase you make on our site hemmetbrand.com is completely encrypted thanks to the protected navigation provided by the SSL certificates. All your data will always be safe when you purchase from us.
Is it possible to return the order?
Yes, if you need to replace an item or to receive a refund you find all the information in the page Return Policy.
Free Fast Shipping over €50
SSL Secure Checkout
Easy 14 days Returns
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