Return Policy

Hemmetbrand.com carefully prepares orders and checks the status of the item/s purchased before the shipping.
If the item/s didn't satisfy your expectations you can return it within 14 days from the delivery date.

All shipping costs for the return shall be borne by the customer and they won’t be refunded.
The customer has to use a tracked shipping method, otherwise in case of loss we will decline any responsibility. 

If you received a damaged item, the damage must be notified in advance via email with attached pictures clearly showing the issue.
In case you return a damaged item without previous notification we won't be able to provide a full refund.

To make a Return you need to contact us at support@hemmetbrand.com

Please note: The item/s must be returned with the original package and tags. We’re free to accept or deny any return which doesn’t suit our terms:

  • Package which doesn't contain the Return Module completely filled in.
  • Visibly used or damaged item/s.
  • Item/s returned without original package, labels, accessories or essential parts (such as Vintage Raider's rubber tips which are necessary for the clip to adhere to the frame or nose pads).

When you purchase from Hemmet Brand, you accept our Terms and Conditions and Return Policy.

Contact Us if you have any other question or doubt. 

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